Experience
Senior Specialist, Research & Development
WellSpan Health, 2020-Present
Responsible for leading research projects and early stage digital health product development using human centered design
- Design and conduct primary and secondary research to support innovation and marketing projects, using quantitative and qualitative research methods
- Facilitate design thinking workshops
- Provide data analysis to internal clients using Python, SPSS, Excel and Power BI
- Lead UX testing sessions, experience mapping and heuristic reviews
- Build web and app prototypes using XD, Miro and Illustrator
- Work with vendors to conduct market research and create insights from research
- Build dashboards using Power BI, Google Data Studio and third-party APIs
Digital Marketing Specialist
Summit Health, 2015-2020
Responsible for managing the organization’s external web and digital marketing programs
- Developed digital marketing strategy for multiple service lines, including budget, tactics, messaging, targeting and goals
- Managed relationship with external vendors for SEO, SEM, display, native advertising, pre-roll and connected TV
- Worked with internal team to execute paid social, audio and email campaigns and reputation management strategies
- Developed and maintained marketing business intelligence software and provide data analysis for team members
- Managed Google Analytics properties and wrote custom code to optimize web analytics and clean data
- Worked with IT teams to develop new website functionality and mobile applications
- Created and managed content for 3 Drupal websites, ensuring usability and search engine optimized content
- Created content for social media and maintained editorial calendar (2015-2017)
Multimedia Editor
Public Opinion, 2006-2015
Writer, data journalist and web/multimedia developer responsible for helping a print news publication transition to a digital
- Covered business, economic development and county government for daily print and online publication, writing spot news and feature stories on deadline
- Designed interactive multimedia content, infographics, databases and data visualizations
- Developed content for multiple social media profiles including a Facebook page with 30,000+ followers and Twitter profile with 4,000+ followers
- Developed and maintained ShipNewsNow.com, a WordPress-based hyper local news site
- Produced feature videos and live-stream videos for website and social media
- Won Pennsylvania Newspaper Association awards for interactive and video projects
MarcusRauhut.com (2014-Present)
- Manage e-commerce store selling downloadable sheet music
- Create and manage PPC advertising and marketing automation using Agile CRM
Education
- Master’s degree, Strategic Communications, Penn State University (2020)
- Bachelor’s degree, Journalism/Spanish, Duquesne University (Magna cum laude/Honors College) (2006)
Certifications
- Human Centered Design, MIT Sloan Executive Education (2021)
- Udemy Data Science Bootcamp (2020)
- Google Analytics Individual Qualification (2017-current)
- Summit Lean System for Leaders – internal continuing education in lean methods and leadership (2018)
- University of San Francisco – Professional Certificate in Internet Marketing (2017)
Presentations
- 2022 Epic UGM (research only)
- 2022 Hyland CommunityLive (research only)
Skills
- Web: HTML, CSS
- Programming: JavaScript, Python, PHP
- CMS: WordPress, Drupal
- Analytics: Google Analytics, Tag Manager, Data Studio
- UX: Miro
- SEO: Moz, Google My Business, Writing for SEO
- Business intelligence: Domo, Power BI
- Statistical analysis: SPSS, Python
- Creative Suite: Illustrator, XD, Photoshop, InDesign, Dreamweaver, Premiere
- A/V: SLR photography & videography, audio recording & editing
- Office: Excel, PowerPoint, Word, Access